4.9 stars, mostly about 2 a.m.

• "Furnace died at 11 p.m. on Boxing Day. Priya was here by midnight, showed me the price on her tablet, and the heat was back on by 12:40. Same price as a weekday."

• "Three companies quoted us a heat pump. Saltline was the only one that did a proper heat-loss calculation and talked us out of an oversized unit. They handled the rebate forms too."

• "Water tank burst on a Sunday morning. A new one was in by 2 p.m. They showed me the flat price before they started, and they cleaned up better than we would have."

• "We own a 1912 house in Fernwood with no ducts. Two ductless heads later, the upstairs is finally liveable in summer, and the hydro bill went down."

• "The tech told me NOT to replace my 9-year-old furnace and fixed it for $189. Honest people. I've joined the Comfort Club."

• "I manage four rental suites. The photo reports after each visit are exactly what I need, and the tenants actually like the techs."

• "Called during the August heat warning expecting to wait days. They had our AC running the same evening."

• "Wildfire smoke used to get into the whole house. The MERV-13 upgrade and HRV made a difference we could feel the first smoky week."

• "Moved off oil after 40 years. Saltline walked us through the income-qualified rebate and it covered most of the job."

Concept site: these reviews are written examples, not real customer reviews.